> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.moyoinnovations.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.moyoinnovations.com/_mcp/server.

# Chatbot

> Connect your own chatbot agent to your workspace.

You can embed your own [ConvoSphere](https://app.convosphere.site) chat
agent into Moyo Suite. Once enabled, it appears as a floating chat bubble
on every page of your workspace, for every member of your team.

The agent is yours: you create it in your own ConvoSphere account, you
control its knowledge base and its answers, and no other Moyo Suite
workspace can see or use it.

## Setting it up

1. In your ConvoSphere account, create an agent and copy its **agent ID**.
2. In Moyo Suite, go to **Settings → Organization → Chatbot**.
3. Paste the agent ID, leave **Widget type** as `default` unless ConvoSphere
   told you otherwise, and turn on **Enable widget**.
4. Save. The chat bubble appears for everyone in the workspace on their next
   page load.

> **Note**
>
> You can't enable the widget without an agent ID — that would load an empty
> chat bubble for your whole team. Fill in the ID first.

## Turning it off

Switch **Enable widget** off and save. The bubble disappears for everyone.
This is different from never having configured one — see below — and your
agent ID is kept so you can turn it back on later.

## Who can change it

| Profile                             | Chatbot settings                |
| ----------------------------------- | ------------------------------- |
| Owner, Admin                        | Configure and enable the widget |
| Manager, Member, Viewer, and others | View the configuration only     |

Configuring a chatbot loads a third-party script for everyone in the
workspace, so it's restricted to Owners and Admins. See
[Team & Permissions](/guides/team-permissions) for how profiles work.

## If you don't configure one

Your team sees Moyo's own default assistant instead — the same
product-guide bot every workspace saw before this page existed. It's
purely a placeholder until you connect your own; it isn't tied to your
workspace's data.

Connecting your own agent replaces it right away. If you'd rather show no
chatbot at all instead of Moyo's default, open **Settings → Organization →
Chatbot** and turn **Enable widget** off without an agent ID — turning it
off is an explicit choice for this workspace and is remembered, unlike
simply never visiting this page.